{
 "status":"Constructed draft-review example, no customer data or mail API calls",
 "sources":{"E1":"label_created on 2025-01-07; no carrier acceptance in supplied events","E2":"No confirmed delivery estimate in supplied record","E3":"replacement_request R17: review_pending; no reviewer decision"},
 "claims":[
  {"draftSentence":"Your order was dispatched on 7 January.","source":"E1","finding":"Label creation is not recorded carrier handover","allowedWording":"A shipping label was created on 7 January; the available events do not yet confirm carrier handover."},
  {"draftSentence":"It will arrive tomorrow.","source":"E2","finding":"No supported delivery estimate","allowedWording":null},
  {"draftSentence":"I have approved a replacement.","source":"E3","finding":"Request is pending, not approved; draft tool cannot approve","allowedWording":"Your replacement request is awaiting review."}
 ],
 "proposedReply":"A shipping label was created on 7 January, but the available tracking does not yet confirm carrier handover. Your replacement request is awaiting review. Our orders team needs to check the handover and the request before a delivery date or replacement can be confirmed.",
 "reviewerRemainingDecision":"Assign a permitted next action and owner; do not claim escalation or promise a date until that action is actually authorised and recorded.",
 "deliveryStates":["draft","reviewed","queued","submission_confirmed_or_unknown"],
 "scope":"Submission state is not a recipient read or delivery receipt"
}